i@m.fm

I just realized that I have fallen way behind with regards to updates on our one year list that we sent to Mattamy a while ago.

Everything started out rather well, when one of the builder’s service
people showed up a few weeks after they received the list. We went
through the entire list, and he fixed most of the items, but said that
some of them will be addressed by the trade while others will be taken
care off.

Well, here’s how Mattamy “took care” of the remaining issues: They
stuffed a letter in our door from another few weeks later which says
that all of the issues are not valid and will not be fixed.

And here is
the letter in it’s full beauty with some comments and pictures. I took
the freedom to remove some typos, most likely while adding others


This letter is to inform you of our actions for the following issues listed on your Year End Warranty Service Request.



- Wood chips on columns, wood siding and frame to be repaired:

During our inspection we could find no fault in the above areas that requires repair. Mattamy Homes deems no action.

I wonder which inspection they are talking about, since John also saw the problems when I inspected the area with him.

So here are some pictures of the garage door frame:

- Cracks and nail pops in wood panel at the front of the house.

As our inspection normal weathering was found on the wood panel in front of the house. Mattamy Homes deems no further action.

Again, I am not quite sure which inspection they attended. Also it says
in the warranty description that nail pops are to be fixed in the year
end inspection. Take a look at the normal weathering and the
non-existant nail pops:

Here is the normal weathering (cracks), just so the other buyers know what to expect:

And the other side:

I guess this is normal too:

I had also included three walls that did not have any power plug on
them. As far as I know any wall over 4 foot is supposed to have a power
outlet in it according to my understanding of the building code. Are
certain walls excluded from this rule? Does anyone know?

The last item they deem not ‘actionable’ is the dented water heater,
which I did mention before, but they are not able to find the record.
Basically what happened is, that I mentioned it during the Pre Deliver
Inspection (PDI) and they forgot to note it down. Hence it was not on
their list, but I faxed them something with the missing items the same
night. I also mentioned it during the next inspection.

They will receive my reply shortly, I will also list the other items that they have missed.

We also got a note that our driveway is going to get  a second
coat soon in July. I wonder where we are going to park, since the
maximum permitted parking time on the street is 3 hours – we better
call the town of Oakville about
this. I also hope that the driveway is not going to cave in as much as
did before. Ours seems to be the only one on the street that ‘settled’
this much.